Oliviasdelights.com is a wholly owned service of Olivia's Delights, LLC, headquartered in Massachusetts. Our commitment to provide you with an efficient and smooth online shopping experience extends to every aspect of our operations, especially as it relates to the security of your credit card and other personal information. Information about our commitment to online security and privacy follows.

We guarantee that every payment transaction you make at OliviasDelights.com will be 100% safe. This means you pay nothing if unauthorized charges are made to your credit card as a result of a payment at Olivia's Delights.

Transactions through oliviasdelights.com are both safe and secure because we use SSL (Secure Sockets Layer) to communicate with your browser software. SSL is the industry standard security protocol, which makes it impossible for anyone else to intercept your credit card/transaction and order information that you send us when you submit your online order. When you send us personal and credit card information, your information is encrypted so that it can not be read as it travels over the internet. The software we use to process your order is fully encrypted during the entire processing procedure. This method of credit card processing is a highly secure and a proven model for purchasing goods and services.

In addition to using the most advanced security features on our web site, we also take precautions to safeguard your credit card data in our internal systems. Access to customer data is limited and password protected, and our servers are kept in a secure environment.

Users of Netscape Communicator 4.5 or earlier have an expired digital certificate. They will experience an Error Dialog when attempting to make a secure connection to any secure site after December 31, 1999. Netscape says that by pressing the Continue button users will still achieve a secure connection. Clicking the Cancel button will stop the session. Updating your browser to version 4.7 or newer is Netscape's ultimate recommendation. Visit netscape.com for more details.

If you do not want to order online, please use an alternate ordering option. Phone orders: 866-702-0307

We use "cookie" technology on our web site. A cookie is a data file that a web site sends to your computer and enable us to tell whether you've visited the site before or are a new visitor. The cookie does not provide us with any personal information about you or a way to contact you. It does, however, allow us to remember important usage information that will allow you to shop with minimum effort and maximum enjoyment.

To make purchases online at oliviasdelights.com, you must allow your computer to accept cookies if it asks. Computer cookies are safe and are simply the best way for us to offer you the most enjoyable and hassle-free online shopping environment. If you reject the cookie (or previously disabled cookies), you may still browse our site; however, you will not be able to purchase or have access to all our services such as order history, gift reminder service, etc.

Providing personal information is up to you, our visitor. We collect personally identifiable information to e-mail you with updates and news about Olivia's Delights only. We ask visitors providing e-mail addresses to let us know if they would like further information or updates from us or our site; only those who request it will receive follow-up e-mail or other communications from us. We also offer visitors an "opt-out" option at any time they wish to cease receiving e-mails or other information from us.

As is customary in many businesses, we may purchase and use opt-in e-mail lists to contact potential customers. We will honor opt-out requests and ask those providing lists to give us assurances that e-mail contact information is provided only for those consumers who have expressed a desire to receive offers and information by e-mail.

We value our customer relationships at Olivia's Delights and respect your right to privacy. For this reason, we do not provide any of the information you give us to other companies for any reason outside of what is stated in this policy or that is required by law. Information you provide- name, address, phone number, e-mail address, billing information, credit card number and expiration date- is used for by Olivia's Delights to process your order. Your e-mail address is used for internal purposes only, such as confirming and tracking your order.

At times we may retain third parties to analyze data we collect on our web sites, including Personal Information, solely to help us improve our products and our web sites. In addition, if you order a product or service from us, we may share Personal Information with suppliers and other third parties to allow delivery of such product or service. These suppliers and other third parties are not authorized by us to use your Personal Information in any other way.

If you choose to set up an account, we collect the following information: name, address, phone number, e-mail address, username, password, and the names, addresses, and phone numbers of others to whom you ship orders. We use the information you supply for the purpose of providing the services you have requested. If you specifically agreed to follow-up contacts by us, Olivia's Delights may also contact you via e-mail from time to time regarding updates, specials or news. Out of respect for the privacy of our users, we present the option to not receive these types of communications via e-mail request.

There may be a need from time to time to update this policy so please check back occasionally.

If you ever have any questions, problems or concerns about the security of this site or about our privacy policies, please e-mail us at customerservice@oliviasdelights.com.

When you place an order, you will receive a prompt online confirmation that your order has been received, including an order reference number. We suggest keeping your confirmation until you receive your order just in case you need to check the order status.

Features, options and specifications on any product pictured or described herein may vary from actual features and specifications on any product. Some pictures may show additional options, and/or equipment not included in the sale price. Changes including, but not limited to; colors, graphics, decals, and specifications, are subject to change without notice. The weights, volumes and specifications contained in this web site are estimates. We disclaim any and all liability for errors or omission contained herein.